Dell Announces Shiny New Inspiron Laptops By Brian Westover September 17, 2013 12:43pm EST Dell's consumer lineup is getting refreshed inside and out with newly announced Inspiron systems that include new processing hardware and touch options, making them more powerful, more energy efficient, and more intuitive than ever before. Dell is also revamping its naming, much as it did for the Latitude business systems. Ditching the old naming, where a standard model might be the Inspiron 15, with the 15R and 15z differentiating the budget and premium options, new models will now be differentiated by series number. The 3000 series, for example will be the lower-tier, budget-friendly models, with 5000 as mainstream, and 7000 series as the premium end of the lineup. The new Inspiron systems will be available in 14-, 15- and 17-inch sizes, and feature Intel's fourth-generation Haswell processors. As a result, battery life will be dramatically improved over previous models. The Inspiron PCs will also be available with an array of options for touch screens, high-resolution displays, and Gorilla Glass to prevent scratching and other damage to displays. The new models feature a minimalist design, switching out the plastic construction of previous models, like the Dell Inspiron 15 (I15RV-6190 BLK), and opting for a more premium bare-aluminum chassis. The new design features a larger trackpad, which offers 1-to-1 positioning in relation to the display, allowing for more intuitive control in Windows 8 when a touch screen isn't present. Backlit keyboards come standard, and options will be available for touch and HD displays on all models. The sound design has also been tweaked, with significantly less focus on the built-in speakers and more attention paid to the quality of sound when using headphones. Dell was unable to make specific claims about battery life on any of the new models, but claims that all three models will offer at least six hours on a single charge. Available later this month, the new Inspirons 7000 series will available in 14-, 15- and 17-inch models. Base prices for the new models start at $849 for the Inspiron 14 7000 series, $699 for the mainstream Inspiron 15 7000 series, and $849 for the larger Inspiron 17 7000 series. There's also a new little brother for the Inspiron line, the budget-friendly Inspiron 11 3000 series, which offers a compact touch-capable laptop and sells for less than $400. The small chassis measures only 0.83-inches thick, and weighs just over 3 pounds, but offers Windows 8, a touch screen with protective Gorilla Glass, and more than eight hours of battery life. Unlike the larger models, the Inspiron 11 has a two-toned plastic chassis, with a black interior and grey exterior, with the lid and underside coated with soft touch paint for better grip when carrying. The Inspiron 11 will be available Oct. 3, and can be configured with either Intel or AMD processors, starting at $379 and $349, respectively.

Laptop Keyboard Not Working? Here's What To Do Oh no, the keyboard on your laptop stopped working! Here are some fixes to help you get back to your previously scheduled typing. By Joel Santo Domingo September 17, 2013 You're working on your laptop, and all of a sudden, the "I" key stops responding, or a whole section of your keyboard stops responding to keystrokes. Or, worse yet, the keyboard cuts out entirely. While this can be a hassle, particularly when you have work due, there are a few things you can try yourself to get back to the job at hand. Check for Crumbs Hold your laptop upside down or at the very least at a 45- to 75-degree angle from horizontal and give the laptop a good shake. Sometimes crumbs from working lunches or your last snack break can get stuck under the keys. This is more of a problem the older your laptop is, but it's worth a shot even on a new laptop to see if you can fix the problem quickly. If you have a keyboard vacuum or a can of compressed air, give the nooks and crannies of your keyboard a quick cleaning. If one or two keys are stuck because of soda spillage, then you can try cleaning those individual key switches with a rag soaked in a couple of drops of cleaner like rubbing alcohol or even warm soapy water. Make sure you're applying the liquid to the cloth first and not directly to the keyboard. Pop the offending key cap off the keyboard and try to clean as much dried liquid from the key switch as possible. A cotton swab can come in handy here, just be careful and don't disassemble the key switch unless you know what you're doing. If an extensive section of the keyboard is stuck because of liquid damage, like spilled cup of soda or coffee, then you best recourse may be to have the keyboard assembly replaced. Reboot Your PC A reboot corrects a thousand ails, as my old IT manager used to say. If you can't use the trackpad or mouse to reboot the PC, just hold down the power button for about 10-15 seconds to turn the PC off. If that doesn't fix the problem, try one of the solutions below. Driver Problems This problem crops up if you install third-party software often and/or you turn your machine off all the time without using the Shut Down command. Check the Device Manager on your laptop. If the keyboard line item has a yellow exclamation point next to it or if the keyboard icon doesn't show up at all, then you should try to get to your laptop maker's download page, then download and install the latest drivers for the keyboard. You may have to hook up a USB keyboard (see below) to navigate text entry fields, but after you find the correct file it should be a quick download and fix. Go USB If all else fails and you need to get a term paper or other word document done, stat, then find a USB desktop keyboard and plug it in. It's not elegant, but it will let you finish whatever you need to do now, then you can figure out the main problem with your laptop keyboard later. Bad Connections Sometimes the keyboard loses connection with the laptop's motherboard, and you have a keyboard that either works intermittently or not at all. If you're an IT pro, removing the outer case and reconnecting the ribbon cable on the bottom of the keyboard should be child's play. If not, check out sites like ifixit.com or your laptop manufacturer's site for service manuals and diagrams to help you disassemble your laptop and reconnect that ribbon cable. If you aren't comfortable disassembling your laptop, then bring it to a service depot so a professional can take a look at it. Defective Keyboard If you're still in your warranty period or have an extended warranty, then try your laptop manufacturer's tech support line. If they determine that you're using a defective keyboard, then you should be able to get it replaced at a service depot without too much hassle. Before you send your laptop in or surrender it to a service tech, however, it's always advisable to back up your hard drive or remove it entirely and hold on to it. That way you'll still have your data, which is the most important part of your laptop. Having a key on your laptop or your laptop keyboard stop working altogether doesn't mean you have to chuck your laptop altogether. Our fixes above should address the majority of possible issues. But if you can't get the keyboard working after one or more of the above fixes, then get your laptop looked at by a professional. Happy typing.